About Us
About Us
Can I have a sample order for led light?
Posted on 2023-03-21
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
Posted on 2023-03-21
Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Do you have any MOQ limit for led light order?
Posted on 2023-03-21
Low MOQ, 1pc for sample checking is available
How do you ship the goods and how long does it take to arrive?
Posted on 2023-03-21
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
How to proceed an order for led light?
Posted on 2023-03-21
Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Do you offer guarantee for the products?
Posted on 2023-03-21
Yes, we offer 2-5 years warranty to our products.
Is it OK to print my logo on led light product?
Posted on 2023-03-21
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
How to deal with the faulty?
Posted on 2023-03-21
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.